Digisys “Customer Support” department is organized to handle all requests that occur after delivery. This support service ensures the proper functioning of the system throughout its lifetime.
Real time saver, it can perform remote repairs when they don’t need on-site visits.
Our technicians also assist users in the system’s exploitation.
This service allows a good grip of the delivered solution by the user.
We provide training systematically at the end of a project, but also sessions for groups, which provide regular refreshing for operators, after product updates.
DigiSys is a training organization approved under number: 93830365683.
To ensure a high level service quality for its customers, DigiSys has a set of tools that improve the efficiency and quality of service: