This service ensures that users can easily learn to utilizes the delivered solution. We always offer training at the end of a project, as well as regular refresher sessions for building managers after major product updates.

Effective tools

• Completely secure high-speed network connections to our main clients’ sites: Auchan, Renault, RTM, AIG, etc.;
• Remote control software;
• A dedicated support number;
• Requests recorded 24/7, with each client assigned their own personal code for fast identification;
• Requests handled 6 days a week, 8 am to 6 pm CET;
• Intranet HelpDesk software for incident management;
• Statistics;
• A network of partners in Europe for on-site service.